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Returns & Refunds Policy

Returns & Refunds Policy

Effective Date: 24th March 2025
Last Updated: 26th March 2025

Thank you for shopping with Aysha Enterprise. We are committed to providing high-quality motor parts and accessories. If you are not completely satisfied with your purchase, our Returns & Refunds Policy will guide you through the process.

1. Eligibility for Returns

  • You may return a product within 3 days of purchase.

  • The product must be unused, undamaged, and in its original packaging with all included accessories.

  • Proof of purchase (invoice or receipt) is required for all returns.

  • Certain items, such as customized or clearance products, may not be eligible for return.

2. How to Initiate a Return

  • To request a return, contact us at:

  • Provide your order details and reason for return.

  • Once approved, you will receive instructions on returning the item.

  • The customer is responsible for return shipping costs unless the item received is defective or incorrect.

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 5 business days to your original payment method.

  • Shipping and handling fees are non-refundable.

  • If the return is due to an incorrect or defective product, we will provide a full refund or replacement at no additional cost.

4. Exchanges

  • We only replace items if they are defective or damaged upon delivery.

  • To request an exchange, follow the return process above.

5. Non-Returnable Items

  • Customized or special-order items.

  • Products damaged due to customer misuse.

  • Items returned without original packaging or accessories.

6. Late or Missing Refunds

  • If you haven’t received a refund yet, check your bank account or contact your payment provider.

  • If you still have not received your refund after 5 business days, please contact us.

7. Contact Information

For any questions regarding our Returns & Refunds Policy, contact us at:

We value your trust in Aysha Enterprise and are committed to ensuring a smooth shopping experience. Thank you for choosing us!